EMERGENCY DISASTER SERVICES TRAINING
Big Bear Lake – The Big Bear Valley Community Organizations Active in Disaster or (COAD) is providing an Emergency Disaster Services training on June 16, 2016 from 6:00 pm to 9:00 pm. The instructor will be Captain Emily Jones of the local Salvation Army. This training is for anyone 18 years old or older who would like to volunteer their time during a disaster event in Big Bear. The training will include the basics to deployment during times of disaster in our community though volunteers can always decline an activation. Volunteers will have no other commitments until disaster strikes.
In order to volunteer during a disaster in our community, volunteers need to be under an organization umbrella and the local Salvation Army has accepted to bring volunteers under their umbrella. The classes will be held at the Adult Learning & Referral Center located at 40946 Big Bear Blvd in Big Bear Lake, CA. Reservations are required as sitting is limited; please call Yomar Cleary at 760.946.6448 or email the Learning Center at bigbearALRC@gmail.com with your name, telephone number and email address.
CUSTOMER SERVICE WORKSHOPS
BIG BEAR LAKE – The Adult Learning and Referral Center will have a three part Customer Services class. The Customer Service training is scheduled for Thursday, May 19th starting at 1:00 pm and going through 4:00 pm. The three part workshop will consist of, “Introduction to Customer Service; “Customer Service Phone Etiquette” and the last part will be “How to resolve Customer Conflict”. The instructor will be Ben Jones who has a long history of Customer Service training.
The workshop will be held at the Adult Learning & Referral Center located at 40946 Big Bear Blvd in Bear Lake, CA 92315. The Learning Center is located on the premises of the Community Church in Big Bear Lake. Reservations are required as sitting is limited. Register for the class by calling Yomar Cleary at (760) 946.6448 or stopping by the Adult Learning Center between 10:00 am and 2:00 pm on Tuesday, Wednesday or Thursday. There is a $15 fee to cover materials. Other classes are listed on our Facebook page by going to “Adult Learning & Referral Center”.