Your feedback is crucial to our growth as an agency. Last year, your feedback on our Customer Satisfaction Survey garnered us an 87.5% overall customer satisfaction score – our highest rating in 5 years! This year, you can let us know we are doing for another chance to win one of our exciting prizes.
Take the survey anytime starting today through the end of the day on Sunday, May 6, 2018 to be entered into a prize drawing for one of five gift packs, which include:
- One $10 Subway gift card; and
- One full-fare 7-day bus pass
Thank you for your participation and providing your constructive feedback. Your honesty helps us to better serve you!
Omnitrans and several other mid-sized agencies in North America form the American Bus Benchmarking Group (ABBG), established in 2011 to measure performance and share best practices. The information gathered from your surveys this spring will help provide a comprehensive overview of the bus rider experience nationwide.