Roorda, Piquet & Bessee, Inc. (RP&B CPAs) Earns Inavero’s 2016 Best Of Accounting™ Award For Client Service Excellence
Clients of winning firms are nearly three times more likely to be satisfied than the industry’s average accounting firm client.
RIVERSIDE,CA – Roorda, Piquet & Besse, Inc. (RP&B CPAs), a leading Inland Empire accounting firm announced today they have won Inavero’s Best of Accounting™ Award for providing superior service to their clients. The Best of Accounting Award winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. RP&B CPAs received a client satisfaction score more that 3X times the industry’s average and well above what is considered “World Class Service.”
James Roorda, Managing Shareholder, stated “We are pleased and honored to see that our efforts are truly appreciated by our clients. The overwhelming positive feedback we received from our clients was humbling. We look forward to continuing to bring world class service to our clients.
“Popularity of experience-based online reviews is at an all time high and continues to be the standard at which we hold companies accountable,” said Inavero Founder and CEO, Eric Gregg. “Firms that earn the Best of Accounting Award not only place their clients’ experience with their company in high regard by proactively asking for feedback, they have the scores to prove that they provide remarkable service, topping the charts within their industry. When you’re looking for the right accounting firm to partner with, the winners of this award are the ones to call. We’re proud of the accomplishments of our 2016 award recipients.”
About Best of Accounting™
Best of Accounting recognizes accounting firms that have proven high service quality marks based completely on the ratings given to them by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients.
About RP&B CPAs
The firm was founded in 1984 to provide business financial statement review and audit services and tax compliance services to manufacturers, contractors and distributors in the Inland Empire and neighboring counties. The firm tailors services for all phases of the business life cycle including succession.
About Inavero
Rooted in service quality research for business service firms, Inavero’s proprietary online surveying software leverages the Net Promoter® Score methodology to measure client satisfaction. Inavero partners with business service firms in more than 15 countries to measure client satisfaction, improve retention, capture testimonials, and increase new business.